Laid Off, Now What? Switching Careers into IT

by Debra B. McCraw | Jan 29, 2018

A motherboard with the words How to Switch Careers into ITEven as the economy ebbs and flows, anymore, layoffs seem to be a part of our everyday lives. When facing a layoff, one of your first thoughts may be, “I need a new job.” But where do you begin? Should you continue in the industry and field you’ve been working in or try something new? If you haven’t thought about IT before, now might be the time. With above-average job growth, a wide range of opportunities and relatively quick and inexpensive ways to get a foot in the door, IT may be a great option for you.

Switching Careers into IT: The Basics

Compared to many other fields, IT has a relatively low barrier to entry. You may not even need a college degree to get started – a couple of classes and a certification could help you get an entry-level job as a support technician. That said, here are some steps you can take to show employers you’re the right person for the job, even if it’s your first IT job.

  • Identify Your Transferrable Skills: You may be surprised to learn that you may already have some of the most in-demand IT skills. Hiring managers need people who can communicate well, problem solve, stay organized and work on a team. If you already have these skills, you’re well on your way to switching careers into IT.
  • Choose the Right IT Job: Research IT careers online and talk to people who work in IT. Learn more about the various career paths and diverse opportunities – ranging from help desk technicians to cybersecurity to project management. Think about your skills and what you want out of a career, and pick the one that suits you best.
  • Get the Technical Skills You Need: If you’re brand new to IT, you’ll likely need to take a few classes, attend a boot camp, get an IT certification or at the very least, learn from books, articles and videos. Gain hands-on experience by tinkering with old equipment, building your own website or helping friends and family connect printers or set up routers.
  • Tailor Your Resume to IT: Hiring managers may not see the connection between what you’ve done and what you want to do, so you have to point it out. Instead of copying and pasting the summaries you’ve always used to get jobs in your field, tweak them to highlight your transferrable skills and make them applicable to IT. Use keywords from the job description to make it clear that you have what it takes to succeed.

Switching Careers into IT: The Details

You may be wondering how to switch careers into IT from your field. If you worked in manufacturing, retail, administrative roles or as a field technician, we’ve identified some IT careers that may be a good fit for you.

Career Switch for Manufacturing Workers

If you’re accustomed to working on machinery or on an assembly line, a career in infrastructure may be right for you. Infrastructure is the hardware, the network architecture, that keeps technology working. The experience you have putting things together and your attention to detail in making sure things are done right make you a great fit for an infrastructure career. Start with CompTIA IT Fundamentals or CompTIA A+ to get the technical skills you need.

Career Switch for Administrative Professionals

In your administrative role, you may be accustomed to providing support and putting out fires. IT has more to do with helping people and less to do with typing code all day. An entry-level job as an IT support technician, or help desk technician, could be just what you need to launch your IT career. From there, you can continue in the network architecture field, move into cybersecurity or even become a project manager. Start with CompTIA IT Fundamentals or CompTIA A+ to get the technical skills you need.

Career Switch for Field Technicians

If you’ve been laid off as a cable or telephone field technician, you may be used to working independently and problem solving. If you have seen some tangled messes out in the field, cables and connections may not scare you. In fact, you may even view this as a challenge! Working on IT hardware can be very similar to what you’ve already been doing – just different equipment and new connections to learn. Check out CompTIA A+ to nail down the basics of computers and servers to start your IT career.

Career Switch for Retail Workers

In retail, you’ve likely had a few experiences where you had to keep cool under pressure – perhaps with an unhappy customer or on a busy day, like Black Friday. The communication and problem-solving skills you used will come in handy in any number of IT roles, including support technician and project management. If you work in loss prevention, cybersecurity will give you similar opportunities to protect your organization and catch criminals in their paths. Creative types, like those who work in merchandising, can also find a home in IT in web design and development and content creation. The IT world is your oyster. Check out CompTIA IT Fundamentals or CompTIA A+ to get the technical skills you need.

Wondering if IT is right for you? Take our quiz to find out.

11 Comments

  • AJ

    Thursday, February 1, 2018

    I have all of my CompTIA certifications (A+, Net+, Sec+, CySA+, CASP) and about 20 years of tech experience, but still haven't been able to land a tech job for nearly four months. Employers in this area don't seem to know about the new security certifications. I've had to educate my recruiters. I'm starting to think I'll never work in tech again.

  • Friday, February 2, 2018

    Hi, AJ! I'm sorry to hear you are struggling to find work. Although many employers value and respect CompTIA certifications, not all are familiar with them, so it is sometimes up to job seekers to be able to explain how CompTIA certifications validate skills and what those skills are. We are actually in the process of producing content around things like how to talk about your certifications, how to explain them on your resume, etc., so stay tuned. Good luck!

  • Harry

    Friday, February 2, 2018

    Stay away from IT! Between AI(artificial intelligence), cloud computing, and H1B visas, you will soon find yourself unemployed. Besides, it's hard to advance to the well paying jobs without spending thousands on training/certification. If that's not enough, when you do find a job you have to deal with the jerks who want to "control" everything and not give you a chance to learn something new.

  • Mark

    Saturday, February 3, 2018

    I just graduated from WGU with CompTIA and Cisco certs at the age of 54 with no IT experience and I'm looking for something entry level in the Pacific Northwest that doesn't require 2-3 years experience

  • Mark Nighswonger

    Sunday, February 4, 2018

    AJ, If you don't mind the South the Augusta Georgia area is starting to build. Fort Gordon is becoming the Army Cyber Headquarters and the NSA is planning to have a large presence as well. There are numerous hospitals as well and a low cost of living!

  • Everett vinzant

    Thursday, February 8, 2018

    A common theme in the posts is, “I’ve got my cents, no/limited experience, and can’t find an IT job.” The good news and bad news is that this is fixable. Volunteer. Go find the minimum job necessary to start with that pays bills. Also volunteer part time. Yup, it’s a 60 hour work week. At the end of a year you have been a “systems analyst,” or whatever your title is, for a year. The bad news is, it’s a year of hard work.

  • Reg

    Thursday, February 8, 2018

    The IT has a HIGH barrier to entry. Employers are looking for 2-3 years experience at a minimum, experience can be hard to obtain with college degree.I know quite a few with people with certifications who are unable to get an IT Job. Memphis,TN

  • Yolanda.

    Friday, February 9, 2018

    I decided I wanted to make a career change so I went to school and earned my bachelor's degree in Information Systems Management. For years after finishing school I was unable to break into the IT world. Every entry level position required 3+ years experience. I've since given up.

  • Tuesday, February 13, 2018

    Thank you all for your thoughtful comments. IT is by no means easy to get into - it takes hard work and dedication. That said, you can get into IT careers without a degree. Certifications are a good start, but they're not all you need. You also need to be able to explain how your skills and experience make you the right candidate for the job, and you need to seek out the right opportunities. Everyone has to start somewhere. Don't get discouraged - if something isn't working, make adjustments and try something else. Good luck!

  • Mark

    Monday, April 23, 2018

    For some with 35 yrs exp and a very wide experience at that, I to am challenge to find a job after being outsourced. Seems companies also use this as a way to hire younger lower paid employees breaking into IT. They never seem to care about experience.

  • Chun Li

    Thursday, June 21, 2018

    Technology has made it less difficult for us to learn new concepts; thus, changing career is attainable within a short period of time unless you are aiming to become a doctor or a lawyer from being a data analyst. There are some fields of expertise that require you to have formal schooling to be qualified to take the board exam. In these careers, you really have to go back to school. On the other hand, other professions allow self-educated individuals to work on it such as programming, business management, data analysis, marketing, and etcetera. There are skills which can be acquired through various resources online and can be used for volunteering activities; thus, slowly gaining related experiences to your target job. I got this idea from https://www.infotechresume.com/career-change-tips/. Also, networking can be of great benefit to you to have some helpful insights on the direction you are planning to take. Engage with professional networks related to your field of interest. You can even find a job from there as a beginner in your target expertise. I learned these valuable tips from here: https://www.businessnewsdaily.com/8752-career-change-tips.html, https://www.livecareer.com/career/advice/jobs/career-change

Leave a Comment

Boost your Career with a Certification

Find out more about our Certifications

How to get Certified

4 Steps to Certification

Already certified? Let us and others know!

Share Your Story